Frequently Asked Questions

I need something designed yesterday. Can you help me?

We can accommodate your rush jobs, choose our same day design service, available during checkout.


 I don't know where to start. Can you help me?

Call us. We’ll listen to your needs and tell you what your options are. A job may seem overwhelming until you have the right experts helping you out. We can put things in perspective and offer solutions that you may not have even considered.


What is the client's involvement in the design process?

We thoroughly discuss the project at hand with our client from the beginning. We encourage the client to e-mail any samples, color combinations/swatches, and ideas they may have.
Who can I talk to if I have additional questions?Feel Free to contact us if you have any questions. 404.334.0665


I see you are based in Atlanta, do you just work with local Atlanta-based clients?

We are located in metro Atlanta, but we also have team members located throughout the United States.  We believe talent is more important than location. Most clients select us based on past performance and referrals. Few make the selection based on geography only.

 

Do I own full rights to Free Promotional Images designed by WSG?

If you have received a free business card, flyer design, logo design, website, album cover, tv commercial or t-shirt design we reserve the full rights to the images. We give limited consent to you (the client) to use the images for your project. You do not own the rights to the artwork nor do you have the right to resell the image and full design credit must be given to WSG as artwork designer. We will promote your artwork image partially or in its entirety in our online and television campaigns. If you want full rights to the image you have to purchase a package that releases the full rights to the image. Once your payment is received you can ask our staff to remove your image from all of our sites, television ads and portfolios. Please allow 2-3 business days for complete removal after payment.

 

We don’t have a lot of high quality images so what do you suggest?

Worldstargraphics offer a number of  stock images for use in website design projects.  Worldstargraphics provides photos/ images to our clients. Our Images are safe to use and are included with you website design package.


Are Testimonials available?

Absolutely. There are sample testimonials on our website for review.


Is all the work handled through the Internet?

The flexibility provided by Internet work is very important to our success as providers of superior quality  designs. All basic  designs and revised drafts are submitted to you via e-mail for evaluation and feedback. Our work process results in no waste of time in long, tedious, back-and-forth meetings - only to see a design you don't like. Everything is done through the Internet. And you don't need any knowledge other than e-mailing. Also, you can always talk with someone at Worldstargraphics by calling 404.334.0665

How much I have to pay before I receive my design.

The total fee is required to be paid in full before graphic design job is started. There is a 50% deposite required for all websites.

How will I receive my design project once it is finished?

We will upload your design samples through e-mail for Proofing.